Question 1

Can we customize the dashboard?

Accepted Answer

No. But you can request dashboard customization, which will entail an additional charge.

Question 2

Can gross and net pay be hidden on the dashboard for some admin users?

Accepted Answer

No. But you can request a customization, which will entail an additional charge.

Question 3

Can we add commissions and incentives in the system?

Accepted Answer

Yes. Commissions and incentives are supported in the system.

Question 4

Can we add an allowance in the system?

Accepted Answer

Yes. An allowance can be added to the system, and you can set whether it is daily or pro-rated.

Question 5

Can we hide modules or switches that are not applicable to us?

Accepted Answer

No. But this will fall under customization which will entail additional cost.

Question 6

Can employees log out the next day?

Accepted Answer

Yes. Next-day log-out is supported in the system.

Question 7

Can we edit shifts of employees in bulk?

Accepted Answer

Yes. Multiple editing of shifts is supported in the system. Also, you can plot ahead the schedule of your employees in bulk using Employee Shift Plotting, but this is a premium feature that entails additional costs.

Question 8

Can we download the Employee 201 file?

Accepted Answer

Yes. Downloading of the Employee 201 record is available in the system.

Question 9

Can employees have multiple shifts?

Accepted Answer

Yes. You can plot the employees' shift schedules for a specific day, month, or payroll cut-off.

Question 10

Can we generate a leave report?

Accepted Answer

Yes. Generation of leave balance and leave ledger report is supported in the system.

Question 11

Can we generate a DTR report?

Accepted Answer

Yes. The system allows for the generation of a DTR report for a specific payroll cut-off or date range.

Question 12

Can we edit the DTRs?

Accepted Answer

Yes. Admins can edit the DTRs of their employees as long as they have the privilege or permission.

Question 13

If there are some additional holidays or changes in the holidays, how is it updated in the system?

Accepted Answer

We update the holidays should there be additional adjustments mandated by the government. For the local holidays, clients will be the ones to add it up in the system.

Question 14

Can we still approve overtime from past cut-offs?

Accepted Answer

Yes. You can still approve overtime from past cut-offs, but it needs to be added as an Adjustment for it to be credited to the employee.

Question 15

Can we generate an overtime report?

Accepted Answer

Yes. The generation of an overtime report is supported in the system.

Question 16

Is late filing of leaves available in the system?

Accepted Answer

Yes. Post-filing is allowed in the system as long as it is filed and approved within the payroll cut-off to be credited to the employee's payroll. If not, it can be added to the employee's salary on the next cut-off.

Question 17

Can we include government loans in the system?

Accepted Answer

Yes. Adding government loans or any loan is supported inside the system.

Question 18

Can we not include a loan deduction for some cut-offs?

Accepted Answer

Yes. We have the Pre-Generate feature, which allows you to exclude the loan deduction from the employee's payroll for the present payroll cut-off.

Question 19

What are the types of adjustments in the system?

Accepted Answer

You can add and classify any addition or deduction adjustment in the system.

Question 20

Can we restrict some admin users from accessing employees' salaries or payroll for confidentiality?

Accepted Answer

Yes. We have fine-grain role access in the system. This means you can restrict some permissions or privileges to each admin user. For example, you can edit employee information, edit DTRs, view salaries, and generate payroll and payslips.

Question 21

Can we set signatories or approvers for the payroll?

Accepted Answer

Yes. Signatories can be set on the payroll register.

Question 22

Can we delete Payroll registers?

Accepted Answer

No. Payroll registers cannot be deleted. Instead, it can be put into an archive.

Question 23

Can employees generate payslips even from past cut-offs?

Accepted Answer

Yes. Employees can still generate their payslips from past cut-offs.

Question 24

Can we generate Final Pay?

Accepted Answer

Yes. Final pay can be generated in the system.

Question 25

Is there a payslip for the final pay?

Accepted Answer

Yes. The final Payslip can also be generated inside the system.

Question 26

Can we generate the 13th month?

Accepted Answer

Yes. The 13th-month pay generation is already available in the system.

Question 27

Can we generate statutory reports?

Accepted Answer

Yes. Statutory reports for BIR, SSS, PHIC, and HDMF can be generated in the system.

Question 28

Can we edit the Certificate of Employment?

Accepted Answer

No. But this will fall under customization and will entail additional costs.

Question 29

Can we generate the Alphalist?

Accepted Answer

Yes. Alphalist can be generated in the system.

Question 30

Are the government forms being updated also if there will be changes from the government agencies?

Accepted Answer

Yes. Forms are being updated in the system should there be mandated changes from the government agencies.

FAQs

Answers to Your Most Common Questions